Privacy Policy

Last Updated: October 28, 2024

Introduction

MovingCastle.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated valuation modelling software and website (collectively, the "Service").

Information We Collect

Personal Information

We collect information that you provide directly to us:

• Name and contact information (email address, phone number)
• Property details and address
• Account credentials
• User preferences and settings

Automatically Collected Information

When you access our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (with your consent)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for:

1. Providing accurate home valuations
2. Improving our valuation models
3. Personalizing your experience
4. Communicating with you about our services
5. Analyzing usage patterns and trends
6. Ensuring security and preventing fraud
7. Complying with legal obligations

Data Protection and Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage practices
• Regular backup procedures

Data Sharing and Disclosure

We may share your information with law enforcement or regulatory authorities when required by law, but otherwise we do not share your data with third-party service providers.

We do not sell your personal information to third parties.

Your Rights Under Indian Law

In accordance with Indian data protection laws, you have the right to:

1. Access your personal information
2. Correct inaccurate information
3. Request deletion of your information
4. Withdraw consent for data processing
5. File complaints with relevant authorities

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your preferences
• Analyse usage patterns
• Improve our service
• Provide targeted content

You can control cookie settings through your browser preferences.

Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the new policy on our website
• Sending an email notification
• Displaying a notice in our Service

Contact Information

For privacy-related inquiries, please contact:

• Email: [email protected]
• WhatsApp: +91 8709514839

Important Disclaimers

Disclosure: Valuations generated by MovingCastle are estimates only. They are generated by our sophisticated AI & mathematical models, which takes into account various parameters and numerous data sources. It is not a substitute for an 'in-person' professional appraisal. By using this app, you agree to our Terms of Service and Privacy Policy. MovingCastle does not guarantee accuracy and is not liable for any decisions made based on these estimates.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.